Faculty of Education and Social Work

Academic Success Centre

Find out about academic assistance, our libraries and information commons, and other great study resources.

The Academic Success Centre (ASC) is an umbrella term for all the student support services in the Faculty of Education and Social Work. ASC is located in N Block (N321). Some of the student support staff are located in this area, while others are located in other parts of the campus.

ASC is also an area in which students can work. There are 12 computers, all with internet access and there are a number of tables set up where students can work collaboratively. The ASC also has an informal learning space in room N331 in the N block entrance available to all students.

Find out more about the variety of support services available for students:

Libraries and Learning Services

Looking for articles and course readings, struggling with references, need help with essays, or need a quiet place to study? Libraries and Learning Services provide resources and help across many campuses and online.

Sylvia Ashton-Warner Library and Information Commons | Te Herenga Whakaakoranga (Epsom and Tai Tokerau Campuses) is the specialist education and social work library. Visit the Sylvia Ashton-Warner Library to find help to:

  • Discover information (local, international, online, on the shelves)
  • Address IT issues (e.g., logging in, wireless, file sharing)
  • Develop learning skills (e.g., writing, referencing, time management)

Learning advice and study skills

We offer online resources, workshops and specialised advice to help you reach your academic goals. Ask our staff for more information – come to the Library, email Epsom or Tai Tokerau, or visit Libraries and Learning Services.


First Year Experience Programme

The Faculty of Education and Social Work’s First Year Experience Programme partners incoming first-year students with a student mentor to provide orientation and pastoral support in the first semester. This partnership helps to quickly integrate first year students into campus culture and makes the transition to University study smoother.

Find out more about the FYE programme


Te Korowai Atawhai | Māori Academic Support Service

Te Korowai Atawhai means “the cloak of kindness, warmth and support”.

We provide a safe space that allows tauira (students) to explore their cultural identity and manaaki’s (supports) them in their academic endeavours. As a service our focus is to nurture (awhi) tauira so that they are able to meet their potential whatever pathway they choose to follow, from pre-enrolment through to graduation. Te Korowai Atawhai will also give tauira the opportunity to meet other Māori students and whanaunga studying at Faculty of Education and Social Work, University of Auckland.

Find out more about Te Korowai Atawhai


Pasifika Success

Pasifika students’ achievement and success at the faculty is extremely important to us. To encourage and assist our Pasifika towards independent learning and confidence in their studies, Pasifika Success run academic workshops and tutorials to ensure that these needs are met. We also offer one-on-one consultations and appointments and specific study group tutorials.

Find out more about Pasifika Success


Mathematics Support

Maths Support, for individual students or small groups in the Primary Education Programmes, is now available on Tuesday and Wednesdays from 9.30am - ­ 2.30pm and Thursdays from 9.30am - ­ 7.30pm.

Please come to N329 and enter your name on the booking sheet in a timeslot that suits your timetable.

Personal number sense, confidence building, lecture and exam support, help with eliminating apprehension that interferes with your maths performance are all available to you.

For more information contact Angela Spavin: a.spavin@auckland.ac.nz



Speech-language therapist

Assistance is available at Epsom campus to any student who would like to develop their skills and confidence in voice, speech language or oral communication.

Find out more about our speech-language therapist


DELNA (Academic English Language Support) and follow up

DELNA is an assessment which will help you to be successful in your studies. All first-year students do the 30-minute DELNA screening. Some students will need to also complete the DELNA diagnosis. This will identify your strengths and weaknesses in academic English. In a follow up appointment you will be linked to a Canvas programme which will give you support in the areas needed.

It is important to connect with DELNA early in your studies. Completion of the compulsory course EDUCSW 199 is met through DELNA.

Find out more about DELNA and EDUCSW 199.



Test and Examinations Support for Students with Disabilities

Student Disability Services can assist with the process required to secure special conditions for tests and exams. Your first step should be to contact SDS for an appointment. Depending on how your impairment impacts you, there may be a number of different support options, which we will review with you. Once special accommodations are approved, tests are organised between the student and the department. Please make contact if there are any complications with this process. In order to assist, Student Disability Services generally requires a minimum of five working days’  notice of tests.

Please note, examinations are not organised by Disability Services. Therefore, any queries regarding timetables or conditions should be directed to the Examinations Office located at Level G, The Clocktower Building, 22 Princes St or by emailing exams@auckland.ac.nz.


Support for UTAS students from Refugee Backgrounds

Students entering the University from refugee backgrounds as part of the Undergraduate Targeted Admissions Scheme (UTAS) are invited to meet with an academic advisor to support you in reaching your academic potential. To arrange an appointment please contact Jenni Bedford: j.bedford@auckland.ac.nz