Faculty of Education and Social Work

Campus security

Tips on how to keep yourself and your property safe on and off-campus and information on services provided by Campus Security.

Personal safety on campus

As part of our concern for your personal security and safety, the Faculty of Education and Social Work encourages awareness of the dangers inherent in any similarly sized community. Everyone has the right to feel safe on campus. You can help make the campus safe for everyone by having a plan of action you can implement if you have to deal with a situation which puts your safety at risk.


Important telephone numbers

Report any suspicious behaviour on campus to Campus Security, regardless of how minor it may appear. If you need help or advice, it is available from:

Campus Security

Phone +64 9 373 7599 extension 85000, or dial 85000 directly if you use an internal University telephone. (City campus has direct radio telephone connection with the security at Epsom 24/7)

Student Health Centre 
Phone: +64 9 623 8899 ext 485266

Student Learning Centre
Phone: +64 9 623 8899 ext 46316

Student Association (ETTSA)
Phone: +64 9 623 8899 ext 48544

Counselling services
Phone: +64 9 623 8899 ext 48526

For further information on safety in public places and safety tips, visit the New Zealand Police website.


Reporting an incident on campus

If you need to report a theft or any other type of incident on campus, telephone Campus Security immediately on extension 85000. Security officers will attend the incident, investigate the circumstances, prepare a security incident report and advise you on what further steps to take. If you have left the campus, it is important that Campus Security is informed of the incident. External callers should phone Security on +64 9 373 7599 extension 85000 with incident details. Any suspicious behaviour should also be reported to Campus Security, regardless of how minor it appears to be.


Security help phones

Security help phones are strategically placed around the Epsom campus. They will connect immediately through to security once the handset is lifted. Public calls cannot be made from these phones.

Epsom campus map (PDF 86kB)

  • Inside N Block near the lifts
  • Entrance into N Block
  • Kohia Education Centre (KT)
  • Main entrance to H block, Level 2
  • Entrance to Gym M block
  • Inside G block (gym)
  • Inside G1 (weights room)
  • Swimming pool area

Personal safety plan

Having your own individual safety plan means thinking about what action you would take if faced with various situations which may occur on campus. It is important you settle on an action plan which suits you. Being aware of and observing, safety precautions will reduce risks to your personal safety.

Consider the following points when drawing up your personal safety plan. Think about what you would do if you felt threatened. You will also be able to use aspects of this personal safety plan, and the other tips and suggestions contained here, when you are off campus.

  • Make sure you know the location of public telephones on campus.
  • Arrange for a Campus Security escort to accompany you when you leave your office/the library if you are working or studying at night.
  • If you are assaulted on campus, report the incident to Campus Security.
  • Consider carrying a personal alarm, or be prepared to scream or shout loudly if attacked.
  • Recognise potentially dangerous situations before they develop.
  • Trust your intuition. Do not allow rationality to override your ‘sixth sense’ - it could save you from danger.
  • Consider taking a self-defence course.
  • When you are socialising, do not drink too much. Using more than a moderate level of alcohol lowers your awareness and increases your vulnerability. Your instincts, perceptions and ability to be in control and react to a situation can be affected.

Keeping yourself safe while you are working or studying

  • Always lock your office, even if you are leaving it for a short time, or ensure valuables, such as handbags, are locked away.
  • Never lend anyone your office keys or ID access card. Do not leave keys or combinations in desk drawers.
  • Do not wedge doors open.
  • Cash should be banked at the end of the day.
  • Stop and challenge strangers in your work area. If in doubt, phone Campus Security on ext 85000.
  • The last person to leave for the day must ensure all windows are shut and the working area is locked.
  • If you are confronted in the workplace, ensure there is a barrier you can place between yourself and the other person, such as a desk or counter.
  • Consider what you could use as a weapon (a pen, ruler, keys) and know where they are kept.
  • Devise an escape route from your office of place or study.
  • Decide upon a "safe place" you can retreat to if you feel threatened while on campus.

Working or studying after hours

  • If you are working after hours, notify Campus Security on ext 85000.
  • Make sure there is someone else in the building that you know.
  • Use the Campus Security escort service to walk you to your car or bus stop.
  • Body language is important. A person who is confident, walking upright and briskly, is less likely to become a victim.
  • Carry your keys in your hand for quick access to your vehicle, workplace or study area.
  • Carrying a mobile phone may make you feel more secure.

Security escort service

Campus security officers are available to escort students and staff between buildings, campus carparks and to local bus stops. This service is available both during the day and at night. To access this service, telephone extension 85000. Although we are sometimes busy, there will always be an officer available and we anticipate short delays only.



  • Never leave your wallet, bag, purse or other items of property unsecured or unattended.
  • Do not carry large amounts of cash. You should only have cash for your immediate needs.
  • Clearly mark your property.
  • Never carry your personal identification number (PIN) number with you and don’t tell anyone what it is.
  • Don’t put your bag or purse on the floor when in a public toilet cubicle.
  • Lock your car and office when you leave it.

Lost / found property

If you have Lost Property or Found Property, please contact reception at A block.  


Your car

  • Do not leave valuables in the car.
  • Always lock your car and close the windows.
  • Walk confidently to or from your car with your keys held ready to open the door or to defend yourself.
  • Check the backseat and hatch before getting into the vehicle.
  • Once inside, lock the doors and, if possible, leave the windows up until you reach your destination.
  • If a passing motorist indicates you should stop, stay in your vehicle with the doors locked and the window partly open to speak through.
  • Drive away if you feel threatened.